Welcome to Emerson's Customer Resource Center. The Customer Resource Center (CRC) web portal provides enhanced support capabilities and robust information access to Customers. This new system allows users to quickly and easily find important information such as:
Knowledge Base of technical solutions
Technical Library
Product Errata
Software downloads
Contract entitlement and account information
Order and Delivery status
Repair (RMA) tracking
Purchased product information with associated warranty entitlement
Links to other Emerson support resources
This portal also provides a complete web enabled service management solution by allowing Customer support teams to submit new service requests directly to Emerson, track and update open service requests, and view service request historical information online twenty four hours a day
Our portfolio of solution services is designed to complement our hardware and software products, allowing you to focus on the things that you do best and helping to keep you ahead of your competitors. To find out more about Emersons's Industry leading services visit the Solution Services home page